- PINNACLE STUDIO 9 ACTIVATION HOW TO
- PINNACLE STUDIO 9 ACTIVATION INSTALL
- PINNACLE STUDIO 9 ACTIVATION UPDATE
- PINNACLE STUDIO 9 ACTIVATION PATCH
I do have a problem with poor customer service. I know, eventually the manufacture will work them out. I have no problems with a product that has flaws. Bertrand (Pinnacle's Customer Service) e-mailed me the next morning with a solution for this problem.
PINNACLE STUDIO 9 ACTIVATION UPDATE
This is an update to the problem I had installing Pinnacle's Premium Pack Volume 2. John: ok Luiz: Anything else for now ? John: no John: disconnected Luiz: disconnected John: my computer can't find this folder John: I didn't have any trouble loading pinnacle studio ultimate Luiz: Have you tried to look for InstallShield folder in another location ? John: yes I did a search for installshield John: but I must not be looking in the right spot Luiz: Where are you looking at ? John: I did a search under windows Luiz: If you look manually you can't find the folder ? John: I looked under the C drive, program files, common files and could not find it Luiz: Can I handle your case via email ? Luiz: I'll be able to diagnose better and send you reasonable response then.
How may I help you? John: Ok Luiz, tried what you suggested John: I 'm having trouble finding this folder C:\Program Files\Common Files\InstallShield\Professional\Runtime. Luiz: Anything else ? John: disconnected Luiz: disconnected Hi, my name is Luiz.
Luiz: Is there anything else I can help you ? John: I have studio version 11 is this program not compatible? Luiz: Yes, they are compatibles. Luiz: Is there anything else I can help you ? John: I thought that support was to help people who purchased your products? I'm sorry if I have been mistaken. John: ok Luiz: When we forward a FAQ it's important to follow all steps in it before contacting support.
PINNACLE STUDIO 9 ACTIVATION HOW TO
folders John: and yes i did have an internet connection Luiz: Have you tried to delete the Runtime folder as the FAQ points to you ? John: whats a run time folder Luiz: Please, take a look at the FAQ I sent you, it'll explain you how to delete it and what it is. John: I've done all that was asked with this prompt John: closed all running programs John: empty my temp. 2 Luiz: Please, take a look at the FAQ below regarding this error message: Luiz: Luiz: If this couldn't help you, please report back to our Live Help section or update this chat session on the Knowledge Base > My Stuff > Questions. How may I help you? John: I'm having a problem loading Premium pack vol.2 John: I'm getting error code-6001 Luiz: When do you get this error message ? John: It's the first prompt that i get Luiz: What are you trying to do when you get this message ? John: Load Premium Pack vol. If you would like, I will keep you up to date on the out come. Here is an example of how they will handle your problum.
PINNACLE STUDIO 9 ACTIVATION INSTALL
hey asked me to install 11.1 and everything was fine. * I had to contact support for my DVD burning problem. But I also had a clean system, so that's probably a big help. Need more investment ! Honestly, I had a positive experience with Studio 11, based on my previous experience. Burned an HD-DVD ona standard DVD, but we do not have an HD player. Could be faster, but that's probably a lot of data.
PINNACLE STUDIO 9 ACTIVATION PATCH
This was fixed after installing the 11.1 patch * One friend asked me to do some test with his HD camcorder, as my system is powerful. * The only issue I had was a problem to burn DVD. * The application is now much faster to start * No crash up to now (big change compared to Studio 10.0.). * Installation was fine, even if it is always too long (I had to install the Bonus DVD to take advantage of the activation keys I previously purchased). So I finally upgraded to Studio Ultimate 11. Not a so good experience with Studio 10 (but my problems were fixed with 10.7). I was an early adopter of Studio (since v7) with mixed results.
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